hablamosespanol

Auto Insurance FAQs


Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 847-844-0349 or make an appointment online!


Reviews

Quote reviewiconRecommended Auto Shop
East Dundee, IL

Top notch service from Xavier and his crew not only is he extremely knowledgeable on all types of cars he has saved me so much money on both my Porsche and Mercedes, if you're looking for a great shop that's going to fix your car problems and it won't charge you and arm and a leg go to TechWorx and ask for Xavier.

, 10/15/2024

Quote reviewiconHonest Repair Shop
East Dundee, IL

I needed to replace the starter on my car. They took me in right away, and did it under 2 hours. Definitely would recommend.

, 09/20/2024

Quote reviewiconAffordable Auto Repair
East Dundee, IL

If there were more stars, TechWorx would receive them. Xavier is the most honest guy I've ever met in the business. I've had him work on several cars and an RV. Always honest with fast good work. I wouldn't go anywhere else in the area.

, 09/11/2024

Partners

ASE (Automotive Service Excellence)
IDENTIFIX
ESCO Certified
asa
network
Bosch Service
NASTF
Car Care Aware
TAP TO CALL NOW 847-844-0349 X